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CHANGES TO EMERY-N-DENISE’S GOLDEN PUPPIES BUSINESS PRACTICES

CHANGES TO EMERY-N-DENISE’S GOLDEN PUPPIES BUSINESS PRACTICES

-Emery-n-Denise's Golden Puppies General Info   /   Nov 14th, 2024   /  A+ | a-
Emery-n-Denise’s Golden Puppies have enjoyed many years of being able to offer premier quality Golden Retriever puppies to our wonderful customers. Watching our Golden Puppies bring joy, happiness, and positive changes into people’s lives over the past 18 years along with our passion for this magnificent breed has been the driving force behind our breeding program. But the time has now come for us scale back our breeding program and make some necessary changes to our business practices as a result. The following changes will go into effect starting Friday, November 15, 2024:
 
  • We will no longer be accepting deposits to allow our customers to get on a waiting list for an upcoming litter.
     
  • Everyone who is currently on one or more of our puppy reservation lists and who have placed one or more deposits will be receiving a refund of your deposit(s) within the next 72-hours beginning Friday, November 15, 2024. The refund will come back to you in the same method it was paid (PayPal, Venmo, Per. Check).
    WHEN YOU RECEIVE ALL OF YOUR DEPOSIT REFUND(S), PLEASE TEXT MSG US AT (417) 559-3305 TO CONFIRM YOUR RECEIPT.
    IF YOU HAVE NOT RECEIVED YOUR REFUND BY NOV 18TH, 2024, OR THE REFUND AMOUNT DOES NOT AGREE WITH YOUR RECORDS, PLEASE TEXT MSG US AT (417) 559-3305 SO WE CAN FOLLOW UP ON THE STATUS.

     
  • Future puppy purchases will be offered to our customers on a “Currently Available” basis.
     
  • Everyone who had a puppy reservation with a deposit will be contacted first in the same order that is showing in your customer account (no changes to your position). If you decide to make other arrangements in the mean time between now and our 2025 Spring litters, you will be under no obigation to Emery-n-Denise's Golden Puppies.
     
  • Anyone who is interested in getting one of our puppies from an upcoming litter but hasn't been on any of our waiting lists, please contact us by phone to discuss at: (417) 559-3305.
     
  • At 5 weeks of age, puppy reservations will be accepted once the buyer has seen the puppy in person, or in a live video chat with us.
     
  • All customer accounts will remain active. We ask that you please log into your account and tell us if you would like to be contacted when puppies become available. This can be done using the box where it says, “Your Note to Emery-n-Denise”.

With these changes, we hope to be able to continue to bring positive change into people's lives on a smaller scale, and as always, Thank you for considering Emery-n-Denise's Golden Puppies!
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